Customer Relationship Management: Mastering Profitable Relationships
from Russel StuartOverview:
Who would you like to influence more effectively? Your manager? Co-workers? Employees? Key customers? Suppliers? Whether you need to influence someone to go along with your ideas, to make and keep commitments, to help you complete a task, or to cooperate in a team endeavor, your success is greatly influenced by your ability to use your personal power and communication skills effectively.
This fast-paced workshop will help you sharpen your skills for influencing and persuading others. You will learn to create rapport, ask directly, listen effectively, and use proven interpersonal skills to improve your effectiveness with individuals and with groups. (from )
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December 16, 2020 from 10:00 to 11:30 amDecember 16, 2020 10:00 to December 16, 2020 11:30 -
Online
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Contact TrainHR for more information
8003851627 or [email protected] -
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